Technical Documentation

Technical Service Approach

Although we take pre-measures to minimize any problems in electronics and mechanics, we know that there is always the possibility to have a failure.
Consequently, Satlab invests to provide knowledge to our dealers to fix problems as fast as possible and at a very reasonable cost.

Spare Parts

Satlab ensures spare parts are available to our Technical Service/Support partners. This enables prompt repair turnaround thus eliminating any extended down time.


Experience

Knowledge and experience are necessary to provide the correct prescription to reach the target quality in the fastest way. We are sharing our experiences with dealers to let them share with others.

Cost

We do our best to keep cost in money and time as low as possible since we know that every single second to our end users is very valuable.


Satisfaction

Our main target is to keep 100% satisfied customers. That’s why we do not stop but continue improving our services day by day.